There are two options available when it comes to reseting a user’s training data.
-  Reset Training Data – This option will reset all of the users training data. All chapters and courses will revert back to incomplete.
-  Reset “In Progress” Data – This option only reset chapters and courses that are in progress.
In order to access this feature, just go to your super user dashboard and click one of the two options location under the “Users” column.
Reset Training Data
Once you click on Reset Training Data, you will be taken to the the Reset Training section where you will land on the “User” tab. From there you can choose the users, along with the chapters and or courses that you want to reset.
The “Content Role” tab allows you to pick one or more content roles to reset. If any content roles are chosen, all chapters and courses within those roles will be reset.
Reset “In Progress” Data
Once you click on Reset “In Progress” Data you will be taken to the Update In Progress Training section.
- ID Number(s) – This field will either be the chapter id(s), course id(s) or category id(s)
- ID Type – This dropdown menu will specify what type of id(s) you entered in the “ID Number(s)” field.
You can also reset “In Progress Data” from a user’s profile. Do do this, just search for the user that you would like to reset and then click on the “Preference” tab. From there you can click on “Reset ALL In-Progress Chapters”