This article explains how the LightSpeed VT video player will act with different devices in regards to autoplaying with or without audio.
Recently both Google Chrome and Safari have been moving towards stricter autoplay policies due to misuse of the feature, resulting in poor user experiences.
Because of those policies, our own video autoplay policy will be to mute the audio when unmuted autoplay is not possible.
When a user’s browser does forces the video to be muted upon ‘auto-play’, we have a convenient feature where if they click “unmute” within the first 10 seconds, the video will start over so that they don’t miss the first few things the on screen talent says. If a user unmutes, or mutes the audio after the first 10 seconds it will not restart, assuming that it is intentionally muted.
Here is the expected behavior of our video player across different devices:
|Operating System||Device||Browser||LSVT Player Behavior|
|iOS 11+||iPhone||Safari||Muted Autoplay|
|iOS 11+||iPhone||Chrome||Muted Autoplay|
|iOS 11+||iPad||Safari||Muted Autoplay|
|iOS 11+||iPad||Chrome||Muted Autoplay|
|iOS 11+||iPad Mini||Safari||Muted Autoplay|
* = First time visit is muted, subsequent visits / plays are unmuted.
If you’ve previously “blocked” autoplay in Firefox, check out this article for help on resetting that: https://support.mozilla.org/en-US/kb/block-autoplay