As an admin/super user, you have the ability to force training completion for all or specific users within your system.
First, navigate to the location where the user’s account is located, then click on the Super User Dashboard icon and select “Force Training Completion ”
On the next screen you’ll be asked to choose whether you want to force training completion on all or select individuals. In this example, we are looking at just one specific user.
Click Next and select the course(s) that you want to apply. Here, we’re just looking at one course, where it breaks it down even further asking if all or only specific chapters should be applicable.
Lastly, confirm your selections, click on the Complete Training button, and you’re done!
Note: If you need to force training completion on a user that exists in a different location other than the one you are currently working in, then you will need to navigate to that specific location first before opening the 205 tool. To do this, simply navigate to the Super User Dashboard and select “Location Management” [id 103].
Once you have your system selected, choose the location, and repeat the steps noted above.