FAQs

What do I do if I forgot my Username or Password?

  • Click on the phrase “RETRIEVE PASSWORD” below the “Sign In” button on the login page.
  • Enter the Email that you used for your account, then click Submit.
  • You will receive an email, shortly after you click Submit, containing a link that will take you into the system to reset your password.
  • Note: Your password must have at least 6 characters, contain at least 1 Capital Letter, and 1 Number or Symbol.

View the LSVT Password Policy

How do I clear my cache and cookies?

Please click on the appropriate Browser for instructions on how to clear cache and cookies. (when user clicks on browser the steps show up below)

Google Chrome

FireFox

Microsoft Edge

Internet Explorer 11

For any other browsers, please click on the link below, and a new tab or window will open. Then, select the appropriate browser.
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

What are the minimum system requirements?

Click Here to see the most recent System Requirements.