When a user is using one of our Chargify checkout pages to purchase a product and the below is true:
- User is creating a new account
- LSVT system has “Create User Account After Checkout Process” checked in webservices for that page (See below). This option will make the signup a two-step/two-page process.
- User has passed the first page but never created a user on the second page
In this special case scenario the users email from the first page will be used to create an account with a prefix of “ch_” as a username, and then emailed with a password after 10 minutes. That user will then need to log in with that account information and alter their username as well as password as they see fit. A change of password is mandatory but a change of username is not.