What is a Catch Hook?
When we use the phrase "Catch Hook", we are referring to a mechanism designed to receive and process incoming webhook notifications or events.
Catch Hooks can be configured to perform various actions that can be categorized under to main functions:
- Email Notifications
- Update User Access
Main Functions and Triggers
Email Notifications
Catch Hooks can send automated emails to users based on the following triggers:
- Course Completed
- Chapter Completed
- No Sign In
- Start Date
- Expiration
These notifications allow you to communicate with users proactively, for example, emailing users who haven’t signed in recently to encourage them to resume training or congradulating them for completing a course or chapter.
Update User Access
This function allows Catch Hooks to modify a user’s content access, typically to unlock new training based on completed prerequisites, but you can also reset a user's welcome video.
- Course Completed
- Chapter Completed
This enables automated learning paths such as:
Complete Course A → Unlock Course B → Unlock Course C → Unlock Course D