Custom Session Time-out
  • 16 May 2024
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Custom Session Time-out

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Article summary

The Custom Session Time-out feature allows you to set a specific time limit for User sessions at a particular Location. If there's no activity from the User during this time, they will be automatically logged out.

Why Use Custom Session Time-out?

  • Security: Enhances security by ensuring that unattended sessions are automatically logged out, reducing the risk of unauthorized access.

  • Compliance: Assists in meeting compliance requirements for data protection and privacy by minimizing the risk of data exposure.

How to Use Custom Session Time-out

First, sign-in or Super User to the Location you want to enable Custom Session Time-out for.

1. Access Location Settings:
Open the Slider Menu and select Management Tools, then Location Settings.

You can also find this on the Super User Dashboard under [103] Location Settings.

Custom Session Time-out

2. Enable Custom Session Time-out:
Under General Information, locate the "Custom Session Time-out" option. Toggle this option to "Yes".

3. Set Time-out Duration:
Enter the desired time limit (in minutes) for the session time-out.

4. Exclude Users from Session Time-out (Optional)
Select specific Access Levels that should be exluced from the Custom Session Time-out.

5. Save Changes
Click on the "Save Location Changes" to save your settings.

Now, your Location will automatically log out users after the specified period of inactivity, enhancing security and optimizing resource management.

This feature is session-based. Users need to log out and log back in for the new Time-out settings to take effect.

When the Custom Session Time-out is enabled, the keep-alive function will be disabled. This means Users will not be kept logged in automatically, and they must manually interact with the application to remain logged in.


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