Domain Authentication

What is Domain Authentication?

When sending email, you must set Domain Name System (DNS) records on the domain to:

1. Communicate to receiving email servers that you own the domain the email was sent from .
2. Verify that you have given the sending email server permission to send email on behalf of the domain.

Domain Authentication is the process for domain setup and setting the DNS entries that grant us permission to send email on your behalf.

Once you have completed Domain Authentication by following the instructions on this page:

1. Your recipients will no longer see "via sengrid.net" beside the from address of your messages.
2. Both receiving email servers and human recipients will be more likely to trust the legitimacy of your messages, which means you're more likely to reach an inbox than a spam folder.

How to Authenticate

Navigate to "Email Management" found under the Account section.

1. Define the default "from" name and email address that Users will receive emails communication from.
2. Select "Authenticate your Domain" and enter your domain address and select Authenticate.

Next, to set up Domain Authentication, you must submit those DNS records provided to your DNS or hosting provider. Popular DNS providers include DNSimple, GoDaddy, Rackspace, and Cloudflare, but there are many others.

3. Determine who your hosting provider is and make sure you have the access required to change your records.
4. Check with your provider on how to update your DNS records.
5. If you don't have access to your DNS or hosting provider, determine who in your company is able to make DNS modifications for your domain.

Once this is complete, check the "I've added these records" box and select "Verify". If everything is lined up, you're all set! If there are any errors, check for any typos within the CNAMES and try it again.