---
title: "Custom Session Time-out"
slug: "custom-session-time-out"
updated: 2024-05-16T17:16:13Z
published: 2024-05-16T17:16:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.lightspeedvt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Session Time-out

The Custom Session Time-out feature allows you to set a specific time limit for User sessions at a particular Location. If there's no activity from the User during this time, they will be automatically logged out.

## Why Use Custom Session Time-out?

* **Security:** Enhances security by ensuring that unattended sessions are automatically logged out, reducing the risk of unauthorized access.

* **Compliance:** Assists in meeting compliance requirements for data protection and privacy by minimizing the risk of data exposure.
 
## How to Use Custom Session Time-out
First, sign-in or Super User to the Location you want to enable Custom Session Time-out for.

**1. Access Location Settings:**
Open the Slider Menu and select Management Tools, then Location Settings.

_You can also find this on the Super User Dashboard under [103] Location Settings._

![Custom Session Time-out](https://cdn.document360.io/4b9cf9ed-c1b6-4848-a21b-3a266775c016/Images/Documentation/custom-session-time-out.png){height="" width=""}

**2. Enable Custom Session Time-out:**
Under General Information, locate the "Custom Session Time-out" option. Toggle this option to "Yes".

**3. Set Time-out Duration:**
Enter the desired time limit (in minutes) for the session time-out.

**4. Exclude Users from Session Time-out** (Optional)
Select specific Access Levels that should be exluced from the Custom Session Time-out.

**5. Save Changes**
Click on the "Save Location Changes" to save your settings.

Now, your Location will automatically log out users after the specified period of inactivity, enhancing security and optimizing resource management.


:::(Info)
This feature is session-based. Users need to log out and log back in for the new Time-out settings to take effect.
:::

:::(Warning)
When the Custom Session Time-out is enabled, the keep-alive function will be disabled. This means Users will not be kept logged in automatically, and they must manually interact with the application to remain logged in.
:::